1. Delivery charge:

• Helmet delivery fees are calculated according to the shipping fee schedule of the third-party carrier or according to the company's fee schedule. This cost will be notified and
  confirmed by the company to you before you make payment and the company sends the goods.

2. Delivery time:

• Delivery time will be from 1-4 days depending on shipping distance.
• In some objective cases, An Tran may delay delivery due to force majeure conditions such as bad weather, unfavorable traffic conditions, vehicle breakdown on the delivery route,problems during the export process. .
• While waiting to receive the goods, if you have any questions about shipping information, please contact our hotline for assistance.

3. Responsibility for transported goods

• The company will be responsible for the helmet goods and risks such as shortage or damage of the goods during the transportation process from our warehouse to you.

• You are responsible for checking the goods upon receipt. When discovering that the goods are damaged, scratched, broken, dented, or wrong, sign to confirm the status of the goods with the 3rd party delivery staff and immediately notify the Customer Care Department according to Company hotline number.

• After you have signed to receive the goods without making notes or comments about the goods. The company is not responsible for return requests due to damage, scratches, breakage, distortion, wrong goods, etc. from customers later.

• If the shipping service is specified and selected by you, you will be responsible for the goods and risks such as loss or damage of the goods during the transportation process
  from the company's warehouse to the destination. customers. The customer will be responsible for charges and related losses.

4. Other conditions

• Free shipping policy does not apply to products purchased during happy hour promotions, shock prices...

• Road and bridge fees, village entrance fees or parking fees at the apartment complex are paid by the customer.

• The company only delivers goods to the correct recipient that the customer has registered when purchasing. During the delivery process, if there is an unclear change of recipient, we have the right to refuse delivery and request the customer to receive the goods at the company's sales location.

• If the delivery address is unclear, located in a corner, or in dangerous places, dangerous mountainous areas, or difficult transportation, we have the right to refuse to transport or deliver goods directly. next.

• In cases of force majeure, due to natural disasters, floods, damage to ferry bridges, etc., we are not responsible for compensation for damage arising from delivery of goods on time or failure to deliver goods to the destination such as: agreed with the customer.

• In case we have shipped the goods to the delivery location as agreed upon at the time of purchase, but for some reason the customer requests to return the goods, then the
  customer must bear the shipping costs in accordance with the company's regulations. company.

• For heavy and bulky products that need to be transported to the floor without an elevator, customers are requested to assist in the delivery. During special days or Festival days due to limited general traffic policy (no roads for some vehicles...) delivery time may change, We will call customers to confirm most delivery time.